AI & Tech Internship Program (Software, Product, Ops, GTM)

About this role

**L****ocation:** Fully Remote **Type:** Internship (Unpaid / High Learning & Portfolio Impact) **Duration:** 3 – 6 Months **Pathways:** Direct consideration for Full-Time & Paid Roles upon successful completion ## About Wing Wing is on a mission to redefine the **Future of Work**. We are a tech-enabled platform that combines sophisticated AI automation with elite human expertise to help businesses scale seamlessly and place operations on autopilot. **M32 AI (backed by top-tier Silicon Valley VCs)**, dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. We move fast, build ambitious products, and give high-performing individuals immediate ownership. Our internship program is designed for ambitious, self-driven builders who want hands-on experience, direct mentorship from leadership, and a fast track to full-time career opportunities. ## Available Internship Tracks We are recruiting top talent across four core tracks: 1. **Software Engineering Intern** (Full Stack or Mobile) 2. **Product Management Intern** (Growth / AI Product) 3. **Customer Success & Operations Intern** 4. **GTM & Marketing Intern** (Growth, Content, Partnerships) ### Track 1: Software Engineering Intern (Full Stack or Mobile) #### Overview As a Software Engineering Intern, you will work directly alongside our engineering and product teams to design, ship, and optimize core web and mobile applications powering Wing’s ecosystem. You’ll write production-ready code, deploy AI-driven features, and help solve complex engineering challenges. #### Key Responsibilities - **Full Stack Development:** Build and maintain scalable web apps using modern frameworks (React/Next.js, Node.js, Python/Django, or LAMP/PHP stacks). - **Mobile Development:** Support iOS/Android app features using React Native, Flutter, or native frameworks. - **AI & Integration:** Assist in integrating LLMs, REST APIs, and third-party automation tools into production workflows. - **Quality & Performance:** Participate in code reviews, debug technical issues, and optimize application speed and UI responsiveness. ### Track 2: AI Product Management Intern (Growth / AI Product) #### Overview As an AI Product Management Intern, you will bridge technical execution and product strategy. You’ll coordinate cross-functional teams to bring AI-powered features, automation workflows, and product growth initiatives from concept to launch. #### Key Responsibilities - **Product Execution:** Define clear feature specs, user stories, and acceptance criteria for AI agents, web tools, and internal automation platforms. - **Roadmap & Sprint Tracking:** Assist engineering and design teams using Agile tools (Linear, Jira, Notion) to keep product releases on schedule. - **Growth & Optimization:** Analyze feature usage data, gather user feedback, and iterate on onboarding/growth funnels to improve adoption. - **AI Feature Benchmarking:** Test emerging AI models, tools, and workflows to identify immediate implementation opportunities for Wing. ### Track 3: Customer Success & Operations Intern #### Overview As a Customer Success & Operations Intern, you will be at the heart of Wing’s business engine. You’ll help onboard new business clients, streamline operations, and ensure an exceptional user experience across our platform. #### Key Responsibilities - **Client Onboarding & Retention:** Support client kickoff processes, build knowledge base guides, and track customer feedback and churn risks. - **Operational Process Automation:** Identify bottlenecks in day-to-day operations and help automate repetitive workflows using tools like Zapier, Make, or CRM systems. - **Support & Escalations:** Monitor customer communication channels, resolve inquiries, and collaborate with technical teams to fix client-facing issues. - **Reporting & Analytics:** Track key operational metrics (CSAT, response times, task turnaround) to present actionable insights to leadership. ### Track 4: Go-To-Market & Marketing Intern (Growth, Content, Partnerships) #### Overview As a GTM & Marketing Intern, you will fuel Wing’s growth funnel through creative storytelling, strategic partnerships, and performance-driven growth experiments across multiple channels. #### Key Responsibilities - **Growth & Performance:** Plan and execute micro-campaigns to drive lead generation across SEO, paid ads, and social channels (LinkedIn, X, YouTube). - **Content Creation:** Produce engaging posts, blog articles, newsletter copy, case studies, and visual assets highlighting Wing's AI capabilities. - **Partnership Outreach:** Research potential B2B partners, affiliates, and influencers; manage outreach pipelines and follow-ups. - **Analytics & Attribution:** Track campaign performance, click-through rates, and conversion metrics to double down on high-ROI channels. ### Program Perks & What You’ll Gain - **High Impact & Real Ownership:** You will not be making coffee or doing filler tasks. You will build, launch, and manage real features, campaigns, and operations that directly impact our business. - **Direct Leadership Mentorship:** Work closely with product leads, senior engineers, and growth executives. - **Fast-Track to Full-Time:** High performers will be prioritized for paid, full-time offers upon completion of the program. - **Flexible Work Environment:** 100% remote with flexible working hours designed around learning and deliverables. - **Portfolio & Network:** Walk away with concrete projects, metrics, and reference letters to showcase your impact. ##